Welcome to X1 Product Support. Our goal is to help you find answers to your product questions. Download your copy of X1 Search here or browse our online help and community forums to get the support you are looking for.

download link

X1 Search Installer

Reinstall X1 Search on your device with one click. Download Again
Online Help

Online Help >

Find answers using our searchable help site.
Community Forum

Community Forum >

Find advice and tips from power users.

Need Additional Help?

X1 Paid Support $19.95/yr

Get a guaranteed initial response time (within 12 business hours) from our expert Customer Care team, PLUS access to any and all product upgrades during your subscription.

New customers get the first year of support included with the license purchase.

Subscription includes access to dedicated support portal

  • Immediate access to product updates
  • Early access to new product releases
  • Ability to submit cases to our expert Customer Care team
  • Priority response to your initial case submission
    (12 business hours)
Subscribe Now

Already have a subscription?

Log in >

Not current on X1 Paid Support?

If you don't yet have an X1 Paid Support subscription, you may still contact our Customer Care team, but response times are not guaranteed.
Contact Support >


Log in

X1 Paid Support Center

email address
Log in

Don't have an account?

Subscribe now to X1 Paid Support >

Forgot Password

I forgot my password.
email address
Remind me

Lost Registration

I lost my X1 registration code.
email address
Remind me